We understand that every office is unique, so customization is imbedded in our design. Many of our services can be customized to fit your unique office needs
Posting Insurance Payments
We post insurance payments to patients' ledgers timely & accurately
Denied Claims Follow Up
We follow up on any unpaid claims, or partially paid claims to get you the maximum amount of reimbursement
Outstanding Claims Aging Report
Every month, we run an outstanding Claims report for all unpaid claims and we work on it daily to make sure that you are getting paid for every procedure
Dental Insurance Billing
We send claims daily to dental insurances. We make sure to include X-rays, narrative, and periodontal charting for procedures that requires such information to get paid.
(Dental Insurance Billing Advanced) Package
Sending Insurance Claims, Posting Payments, Denied Claims Follow up and Outstanding Claims Aging Report are all packaged into one service and charged at one low price. Contact us to know more about this service package
Dental Insurance Billing
We send claims daily to dental insurances. We make sure to include X-rays, narrative, and periodontal charting for procedures that requires such information to get paid.
Dental Insurance Credentialing
Our team are experts in insurance credentialing. We can help you with credentialing to keep you focused on providing excellent dental care for your patients
Sales Force Team
We have a team of highly trained sales professionals who will sell your treatment plans
Answering all your calls with our powerful call center
We can handle your incoming calls, take messages and do proper call transfers
Scheduling appointments
Our trained staff can handle your patient and schedule appointments. Our staff are professionally trained to flip most curious calls to happy patients
Daily Ledger Audit
Everyday, we will look at the ledger of every patient you saw, and make sure the insurance is set-up correctly and the patient is billed properly
Treatment Plan Estimates
We can help you with treatment plan estimates. We will do our best to figure out the insurance responsibility and patient co-payments for an accurate treatment presentation
Pre-Authorization
We can help you send pre-authorization to your insurance so you can have peace of mind when it comes to doing your treatment and getting the correct reimbursement for it
Medical/Dental Billing
As you know, sometimes you need to bill the medical insurance before the dental insurance kicks in. (Future option, not currently available)
Fee Schedule Negotiation
We can help you negotiate your fee schedule with your PPO insurances and try to get you the best reimbursement rate available.
(Future option, not currently available)
Vendor Negotiation
We negotiate special prices with certain vendors so you can lower your cost, increase your profit, and get the chance to be competitive with the big corporations.
(Future option, not currently available)
Information Request Follow Up
Sometimes insurances request more information to process a claim. Some claims might require more attention or multiple follow ups to get a claim paid. We take care of that
Electronic patient billing
We will send your patients bills, reminders and collect your invoices to make sure your money is not in someone elses pockets
Custom office needs
If you have a task that is not listed, contact us. We will do our best to make it happen for you
How can I start?
Fill out the contact us form and we will get in touch with you shortly after.
Is there a contract?
No. Our agreements are on a month-to-month basis; so, there are no long-term requirements to commit to
Do your services replace my office manager or billing person?
Our services do not replace any staff. Our services are meant to take on the burden and responsibility of time-consuming, complicated insurance processes, that are usually accompanied with dental billing. Having our team handle this will allow more time for the office manager/billing manager to focus more on patients and other office tasks.
Do you handle my money?
We don't touch your money. All claims are paid to your office directly. We invoice you for our services at the end of each month.
Is my data secure?
HIPAA compliance is our top concern when working with your office. Every member on our team is HIPAA trained. We work directly on your computers through remote work. No patient data is ever stored on our computers, so it stays safe within your office.
How long does it take to start?
Usually within one week. We will set the office up, have our team familiarize with your custom needs, and get your practice started.